Privacy Policy

Last updated: June 1, 2010

Thank you for coming to the Poetrie.com Website (“Site”) operated by CloudQuarry LLC. Your privacy is important to us. To better protect your privacy, we provide this information explaining how our website handles information and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Information We Collect, and How it is Used

Site Registration. In order to serve you better, Poetrie.com collects and stores personal information such as email address, password, and first and last name when you:

• Register (create an account) with Poetrie.com
• Sign up to be notified of special deals, catalogs, or offers, or
• Enter a contest or promotion on our site

We use this information to send poetrie.com newsletters if you have requested them, or notify you of contest results if you have won. We do not share this information with outside parties except to the extent necessary to send newsletters or choose contest winners.

Placing an Order. In addition to this, when you place an order on the Poetrie.com website, we also collection information about billing address, shipping address, phone number, and credit card information. We use information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

Email Addresses. As outlined above, we may collect your e-mail address under a variety of scenarios. We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with Poetrie.com. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) We always permit you to opt-out or unsubscribe from future mailings. However, because we must communicate with you about orders you have placed, you may not unsubscribe from mail related to your order.

Gift Orders. We use the information you provide about somebody else when placing a gift order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

Gift Cards. We offer gift cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

Product Reviews and Questions. You may choose to submit a product review or product question. If you post a review, we will ask for your email address and geographic location. If you submit a review, your geographic location will be visible to other users (your email address will be kept private). Also, any personally identifiable information that you submit as part of the review can be read or used by other visitors to the Site. We are not responsible for any personally identifiable information that you choose to submit as part of your review. We believe you can post a helpful review without disclosing any personal information.

Support. When you contact poetrie.com, we will use the return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

IP Addresses. Our website also may gather information about the areas you visit on our site as well as the IP address you use to connect to our site. We may only use this information internally for two purposes: 1) to personalize your Poetrie.com experience and the marketing materials you receive from Poetrie.com, or 2) to prevent fraud on your account.

Tracking Information. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals. We do not keep track of where you go on the World Wide Web.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

External Use of Your Information. We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.

Our commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Your personal information is contained behind secured networks and is only accessible by a limited number of employees who have special access rights. All sensitive/credit information supplied by you is transmitted via Secure Socket Layer (SSL) technology and securely stored in Poetrie.com's database.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How you can access or correct your information

You can access all your personally identifiable information that we collect online and maintain by signing into your Poetrie.com account and accessing the “Your Account” area. We use this procedure to better safeguard your information.

Much of your information, such as email address, shipping address, billing address, and passwords can be updated or modified in this section of your account. If you would like to delete your account entirely, you may do so by contacting Poetrie.com

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Updates to this Policy

If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at [phone number] or send us an email at support@poetrie.com.